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Terms & Conditions

Welcome to ERPUmrah ("we," "our," or "us"). By using our system, website, and services, you agree to the following Terms and Conditions. Please read them carefully before accessing or using our services.

1. Acceptance of Terms

By accessing our system or services, you confirm that you have read, understood, and agree to these Terms and Conditions. If you do not agree, please discontinue use immediately.

2. Scope of Services

Our services include [e.g., ERP solutions, booking website, etc.], designed to support the travel industry. The specific features and functionalities of our system may vary depending on your subscription plan.

3. User Responsibility

  • You must provide accurate and complete information during registration and maintain the confidentiality of your account credentials.

  • You are solely responsible for all activities under your account, including compliance with these Terms and applicable laws.

  • Unauthorized use of our system, including reverse engineering, data scraping, or attempts to bypass security measures, is strictly prohibited.

4. Payment and Fees

  • All payments for our services are due as per the agreed terms. Failure to pay on time may result in suspension or termination of your access to our system.

  • Setup fees, subscription fees, and any other charges are non-refundable unless stated otherwise.

5. Intellectual Property

  • All content, designs, trademarks, and technologies used in our system remain the exclusive property of ERPUmrah.

  • You may not reproduce, distribute, or modify any part of our system without prior written consent.

6. Data Usage and Privacy

We are committed to protecting your data as outlined in our Privacy Policy. By using our services, you consent to the collection, use, and processing of your data for the purposes described in the Privacy Policy.

7. Termination

  • We reserve the right to suspend or terminate your account for violations of these Terms, misuse of our system, or non-payment.

  • Upon termination, your access to the system will be revoked, and any remaining data will be handled in accordance with our Data Retention Policy.

8. System Availability

  • We strive to maintain uninterrupted service but do not guarantee 100% uptime. Maintenance, updates, or unforeseen circumstances may cause temporary interruptions.

  • We are not liable for damages resulting from service outages beyond our reasonable control.

9. Limitation of Liability

  • We are not liable for indirect, incidental, or consequential damages arising from the use of our system.

  • Our total liability under any claim is limited to the fees you have paid to us in the preceding 12 months.

10. Modifications to Terms

  • We reserve the right to update or modify these Terms and Conditions at any time. Updates will be posted on our website with the revision date. Continued use of our services constitutes acceptance of the revised terms.

11. Governing Law

These Terms and Conditions are governed by the laws of Malaysia. Any disputes arising from these Terms shall be resolved through arbitration under the rules of the Asian International Arbitration Centre (AIAC).

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